Privacy Policy

Welcome to CodePixel Solutions Private Limited Your privacy is crucial to us, and we're committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our mobile applications.

Information Collection

We may gather personal details like your name, email, phone number, and other contact information. Additionally, technical data about your device (such as operating system, device model, IP address, and mobile network information) and usage patterns within our applications may be collected.

How We Use Your Information

Your personal information aids us in enhancing our services and applications. We might also use it to communicate with you regarding our services, respond to inquiries, and occasionally send marketing communications about our products and services.

Desktop Application (Windows and macOS)

BankStmt Desktop is an on-premise application for Windows and macOS. This section explains how it handles your data and applies in addition to the rest of this Privacy Policy.

Your statements stay on your computer. OCR, table detection and transaction extraction run locally on your machine, and the converted output is saved to a location you choose. The desktop application does not upload your bank statements, the documents you open, or the extracted transaction data to BankStmtConverter or to any third party for processing. Converting a statement does not require an internet connection.

An internet connection is used only for the following, and only the data listed is sent to us:

1. Requesting an installer: your email address, the platform you selected (Windows or macOS), your IP address and your browser user agent, so we can email you the download link and protect the download from abuse.
2. Starting a free trial: your email address and a one-time verification code, plus a device identifier generated by the application and your computer's name. We use these to confirm the email address, to record when the trial starts and expires, and to enforce one trial per email address and per computer.
3. Activating and validating a license: your license key, the same device identifier and computer name, and the time of the last activation check. We use these to confirm your license is valid and to enforce the number of computers your license covers.
4. Purchasing a license: handled by Paddle as described under Payments below. We do not receive or store your card or bank details.
5. Checking for and downloading updates: your license key and application version, so we can confirm your update entitlement and serve the correct installer.

The device identifier is an opaque value used solely for licensing and trial enforcement. It is not used for advertising, profiling or tracking you across websites, and we do not use it to read any other information from your computer. The desktop application does not include the advertising or remarketing technologies described elsewhere in this policy.

Any files, converted results, logs and settings created by the desktop application are stored on your own computer and are under your control. You can delete them at any time by removing the files and uninstalling the application. Licensing and trial records described above are retained by us for as long as needed to support your license, meet our legal and accounting obligations, and prevent abuse. To request access to, correction of, or deletion of those records, contact us using the details at the end of this policy.

Use of Google Workspace APIs

We affirm that Google Workspace APIs are not used to develop, improve, or train generalized/non-personalized AI and/or ML models. Our commitment to data privacy ensures that your personal information and data remain secure and are utilized solely for the intended purposes as outlined in this policy.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Information Sharing

We may share your data with third-party service providers to improve our services. Your information might also be shared with affiliates and business partners for marketing purposes, but never sold or rented to third parties for their marketing without your consent.

Payments

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g., payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processor we work with is Paddle.

Data Processing Agreement

We act as the Controller of the personal data you submit through this website. To ensure compliant handling of your personal data, we have entered into a Data Processing Agreement (DPA) with each of our service providers. Below is a high-level overview:

1. Categories of Data Collected
   • Your Data: Name, Email Address
   • Billing Data: Processed by Paddle. We do not collect or store any credit-card or bank details on our servers; all billing information is handled directly by Paddle.
2. Purposes of Processing
   • To register you for our service
   • To send transactional emails (invoices, receipts, account notifications) via Paddle’s systems
   • To provide customer-support communications (e.g., password resets, service notices)
3. Processor Obligations
   • Process your personal data only on our written instructions
   • Maintain confidentiality of all personal data
   • Implement appropriate technical & organizational security measures (encryption in transit, access controls, etc.)
   • Assist us in responding to data-subject requests (access, correction, deletion) and in notifying data breaches, where required
4. Sub-processor Disclosures & Cross-Border Transfers
   • We rely on Paddle’s subprocessors for payment authorizations and invoicing. For details on their privacy and transfer safeguards (including any EU Standard Contractual Clauses), see Paddle’s GDPR page.
   • Should we engage any additional sub-processors, we will update our DPA and notify you of any material changes.

Behavioral Remarketing

Bankstmtconverter.com may use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

Security Measures

While we take reasonable steps to protect your data, no method of transmission over the Internet is entirely secure. We cannot guarantee absolute security.

Your Choices

You have the option to refrain from providing specific personal information, but this might restrict your access to our services. You can also opt-out of receiving marketing communications by following the instructions in our emails.

Information Disclosure

Your data may be disclosed to third-party service providers for service enhancement. We might also share information with affiliates, partners, or in compliance with legal obligations.

User Rights

As a user, you have rights concerning your personal data, including access, correction, deletion, objection, restriction, and the ability to withdraw consent or lodge complaints.

Tracking Technologies

We utilize tracking tools like cookies and web beacons to enhance user experience. Third-party analytics and advertising networks may also be used, allowing you to opt-out via specific tools available online.

CCPA and GDPR Considerations

For residents of California or the European Union, you have specific rights regarding your data under the CCPA or GDPR. You can exercise these rights by contacting us.

International Data Transfers

Your information might be transferred to countries outside your own, subject to necessary safeguards as per GDPR requirements.

Changes to This Policy

We might update this policy occasionally. Changes will be posted on our website and applications.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, reach out to us at admin@codepixeltech.com.